Please provide us with the information outlined below in order to process your refund or return. Once we receive and review your request, you will be provided a status update surrounding your request. If your product requires a full return to be eligible for a refund, we will send you a pre-paid shipping label so that you may return the product to our attention.
Please ensure your phone number and email address are correct so that may contact you about your issue.
Upon receipt of the item (if return shipment is required), we will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (your original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies. We ask that you give us here a Pet Nibbles at least 30 days to complete all return transactions.
To be eligible for a refund, you may contact us at firstname.lastname@example.org, or use our return form below within 14 calendar days of receipt of your order. In your request, you must reference the following information in your email:
We're sorry, but if you do not provide your order number, we cannot process your refund.